Payment

 

- We accept all major credit cards.

 

Receipt of Order Confirmation

 

- You will receive an order receipt confirmation email as soon as you have placed an order. Please keep it in a safe place as we may ask you for information from it in any correspondence. If you do not receive this email please contact info@mirasanto.com, so that we may investigate and confirm that your order has been placed successfully.

 

Prices

 

- Prices are as set out on the website and include VAT at the current rate. We reserve the right to alter prices at any time.

- It may be necessary to change prices either up or down, from time to time, including any alterations to the rate of VAT. Any price changes will be confirmed to you at the time of ordering.

 

Portrayal of Products

 

- While every effort has been made to portray items accurately, slight variations may occur.

- All measurements quoted are approximate and the reproduction of colours is as accurate as photographic and publishing processes will allow.

- Please note there may be variations in colours dependant on the calibration and settings of individual screens.

 

Copyright

 

- All rights, including copyright, for this website are owned by or licensed to Anephel Altazor GmbH.

- Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without the permission of Anephel Altazor GmbH.

- You may not modify, distribute or re-post anything on this website for any purpose.

 

Safety Regulations

 

- All products comply with appropriate safety and consumer regulations. If a product is recalled for any reason, you will be contacted.

 

Availability

 

- All items are subject to availability.

- We will inform you as soon as possible if goods you have ordered are not available.

 

Returns

 

- If you are unhappy with a product for any reason, just send it back to us (with the original packaging) and we’ll refund or replace – it’s that simple.

- We regret that postage, packing and insurance incurred in the delivery of the goods to you are direct costs and cannot be refunded except in the case of cancellations.

- Return an item within 28 days in perfect condition together with original packaging and we will be happy to refund the original price of the item or send you an exchange. This does not affect cancellations or your statutory rights.

- Please note that bespoke items, special orders, made-to-order items, gift vouchers and personalised items can only be returned or exchanged if faulty.

- Please request a Exchange & Return Form by emailing info@mirasanto.com and return it with the item. 

- Please note that you will be responsible for the cost of returning the goods to us, and will remain responsible for any and all returned goods until they reach our warehouse. We strongly advise that a proof of postage certificate should be obtained when returning any part of you order. Certificates are available free of charge from the post office.

- Returns and exchanges will be processed as soon as possible after arrival.

- Credit can be used against your next order.

- Our returns address is: MIRA SANTO - Anephel Altazor GmbH, Via da la Staziun 27, 7505 Celerina, Switzerland.

 

Liability Disclaimer

 

- Anephel Altazor GmbH’s total liability for any claim howsoever shall not exceed the price of the goods supplied by Anephel Altazor GmbH to the customer. Anephel Altazor GmbH shall not be liable for any consequential loss whether this arises from a breach of duty in contract or in any other way, save where such liability is imposed upon Anephel Altazor GmbH by statute. Anephel Altazor GmbH cannot accept any liability for a failure to comply with instructions specifically stated on the Website or in the catalogue. Anephel Altazor GmbH does not limit in any way our liability for death or personal injury caused by our negligence or willful misconduct. By law, you also have the right to withdraw from the purchase of an item within seven working days of the day after the date the item is delivered. Goods are provided to you on approval and legal title to the goods will not pass to you until fourteen [14] days after delivery. Your statutory rights are not affected by this statement.

- When you place an order to purchase a product from Anephel Altazor GmbH your order represents an offer to us to purchase a product which is accepted by us by way of a dispatch note included when you receive your order. Any products on the same order which we have not confirmed as accepted in such dispatch note do not form part of the contract.

- Anephel Altazor GmbH endeavors to check the accuracy of the information on this site. However, Anephel Altazor GmbH does not warrant that such information will be error free and the user acknowledges that information, products and services published on this web site may include inaccuracies and typological errors. If the goods do not on receipt by you substantially meet the description on this web site you are entitled to reject the goods and return them to us.

 

Website

 

- Every effort is made to ensure that this website is free from viruses and defects however, this cannot be guaranteed.

- Anephel Altazor GmbH shall not be liable to any person for loss or damage which may arise as a result of any failure by you to protect your password or account. You are responsible for the confidentiality of your password and account and any activities that occur under your account.

- Anephel Altazor GmbH shall not be liable to any person for loss or damage which may arise to computer equipment as a result of using this website.

 

Security

 

- A secure server software is in place that encrypts all of your personal information, including name, address and credit card details. Information remains scrambled whenever it is transmitted over the web.

 

Data Protection & Privacy

 

- Please see our Privacy Policy.

 

Jurisdiction

 

- This website, its content and any contract brought into being as a result of using this site are governed by and construed in accordance with Swiss Law.

 

Any Other Questions?

 

- If you have any other questions please contact us at:

 

- Email:     info@mirasanto.com

 

- Post:      MIRA SANTO - Anephel Altazor GmbH

                27 Via da la Staziun

                 Celerina, 7505

                 Switzerland

 

- Tel.:        +442081441148

 

 

Legal Entity

- This site is operated by Anephel Altazor GmbH, registered in Switzerland, CHE-293.053.235 MWST

- The registered office is Anephel Altazor GmbH, Via da la Staziun, Celerina, 7505, Switzerland.

- MIRA SANTO is a trading name of Anephel Altazor GmbH.